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Bonus / Promotion Rules

 

These Bonus Rules are part of the general Terms and Conditions of Whamoo. By accepting and playing with the Bonuses/ promotions offered by Whamoo you automatically agree to these Terms and Conditions. Bonuses/ promotions are provided by Whamoo solely at its own discretion to loyal and new customers. Bonuses/ promotions are not an obligation. Whamoo welcomes players to use the Bonuses/ promotions, but to refrain from abusing them. In these Bonus Rules the term "Bonus" defines such credit rewards as additional percentages given by Whamoo on a player's successful deposit payment or simply given by Whamoo as a free credit reward (no-deposit cash Bonus or Free Spins).

Bonus use

Offered Bonuses/ promotions are available only one per household and/ or per player account. If another account is opened, it will be closed and all Bonuses/ promotions and derived winnings will be void. Bonuses/ promotions are not transferable and cannot be used in conjunction with any other Bonus/ promotion.

Offering a Bonus/ promotion to a specific player does not constitute a right for other players to claim and/ or receive such Bonus/ promotion. To claim a Bonus the player needs to enter the code of the Bonus in the designated promo code field upon making a deposit. Only for the welcombo package (1st deposit bonus) the code will be added automatically.

Bonus expiration

All Bonuses remain valid until 7 days after the required deposit has been made. Once this period ends the Bonus is automatically flagged as expired by the system and can no longer be released. The expired Bonus funds are removed from the player’s account. To withdraw a bonus and bonus winnings, a player needs to fulfil the wagering requirement of said Bonus within 7 days of the date the deposit was made.

Wagering requirements

Real money balance is used prior to Bonus balance. The Bonus balance will only be used when there is no real money available in your account. Only real money funds and released bonus funds can contribute towards the wagering requirement of the Bonus.

Wagering Requirement (WR) is a multiplier that represents the number of times a player must wager (bet) the total amount (value) of the Bonus/ promotion before being eligible to pay out (withdraw) any bonus and bonus winnings generated from playing with the Bonus/ promotion. For example, if a player makes a deposit of €100 and receives a bonus of € 100 Bonus which has a forty times (40x) WR of bonus, the player must wager a total of € 4,000 before being able to requesting a payout of their winnings. No payout will be allowed until all Bonus/ promotion requirements are fulfilled.

Your deposited balance and cash winnings related to the deposited balance are not restricted by the WR, and therefore can always be paid out. Unless otherwise stated in any specific Bonus/ promotion rules, the default WR is always forty times (40x) bonus. The WR for the welcome bonus package (1st, 2nd, 3rd deposit bonus) is thirty times (30x) bonus amount + deposit amount. The Wagering requirements for the bonus amounts won in tournaments is fifty times (50x) the bonus amount.

Wagers (bets) placed in certain games do not contribute 100% toward fulfilling the WR of the Bonus/ promotion. The following contribution percentages toward fulfilling the WR are applied to the games played with the Bonus/promotion:

  • Bets placed on Slot Games count for 100%
  • Bets placed on Scratch Card Games count for 100%
  • Bets placed on Blackjack Games count for 10%
  • Bets placed on Video Poker Games count for 10%
  • Bets placed on Poker Games count for 10%
  • Bets placed on Bingo, Roulette, Baccarat, Craps and Sic Bo do not count
  • Bets placed on Live Casino Games do not count
  • Bets placed on Jackpot Slots (all games in the Jackpots category) do not count
  • Bets placed on our excluded games (see section below) do not count

For example, if a player wagers € 1,000 in Blackjack, then € 100 (10%) will contribute toward fulfilling the WR. If you wager € 1,000 on a 3D Slot game, then € 1,000 (100%) will contribute toward fulfilling the WR.

Bonuses not directly related to a deposit, or those given as goodwill, have a fifty times (50x) wager requirement and a maximum payout of 5 times the bonus amount. Any money won using bonus money will be added to the player’s bonus balance. Upon the player meeting the wagering requirement, the bonus balance will also be released.

A player can only request a withdrawal of the Bonus amount and Bonus winnings upon fulfilling the WR. When a player requests a withdrawal without fulfilling the WR, any cash balance will be paid out, but the withdrawal request for any Bonus balance will be rejected and the Bonus amount and Bonus winnings will be removed from the player’s balance.

A player can claim more bonuses if he still has an active bonus. The additional bonus(es) will be queued and becomes active when the current active bonus becomes €0. The first queued bonus will be cancelled when a player request a withdrawal without fulfilling the WR and the current active bonus stays active. 

Excluded games

The following games cannot be played with a Bonus or Bonus winnings and cannot be used to meet the wagering requirements:

4 Squad, 40 Finest XXL, 5 Families, 7 UP!, 7 11 21, 777, 9 Burning Stars, 9 Lions, 100k Cash, Alchymedes, American Poker V, Angry Elf Christmas Miner, Arcade, Astro Boomers Turbo, Avia Masters, Aviator, Baker's Treat, Bank Or Bust, Big Bass Crash, Black Horse, Black Horse Deluxe, Blood Suckers, Blood Suckers II, Book Of Gods, Boss The Lotto, Butterfly Lovers, Cazino Cosmos, Champions of Rome, Christmas Deal, Clumsy Witch, Coin Miner, Crystal Ball Red Hot Fire Pot, Dark Vortex, Dead or Alive, Dead or Alive 2, Diamond Blitz, Diamond Blitz 2, Diamond Deal, Double Dragons, Dragon Power Keno, Dragon Ship, Drive: Multiplier Mayhem, Dwarf Mine, Dynamite Riches, Dynamite Riches Megaways, Eggomatic, Elite of Evil: The First Quest, Eye of the Kraken, Explodiac Red Hot Fire Pot, Fancy Fruits Red Hot Fire Pot, Fishing Club, Flowers, Football Freestyler, Fruit Love, Fruit Mania, Fruit Mania Deluxe, Fruit Mania Golden Nights Bonus, Fruit Mania Red Hot Fire Pot, Fruitbat Crazy, Gemix, Gems Rampage, Gift X, Golden Chick, Golden Legend, Golden Tsar, Gonzos Quest, Gus’s Gold: Minecart Mayhem, Gypsy Rose, Happy Halloween, Holiday Season, Hot 777, Hot 777 Deluxe, Hugo, Hugo 2, Hugo Up and Away, Ice Scratch Gold, Jack & The Beanstalk, Jack & The Beanstalk Remastered, Jade Butterfly, Jack Hammer 2: Fishy Business, Jet Lucky 2, Jewel Scarabs, Jimi Hendrix, Jingle Up, Jokerizer, Jungle Gorilla, Jungle Spirit: Call of the Wild, Lava Gold, Larry the Leprechaun, Larry the Leprechaun - Xmas Edition, Luck & Magic Scratch, Lucky Fridays, Lucky Yuanbao, Magic Poker, Mining Madness, Moon Princess, Mystic Hive, Neon City, Penalty Champion, Piggy Smash, Pinocchio, Pimped, Plinko, Plinko Go, Plinko Rush, Plinko XY, Power of Gods: Egypt, Power of Gods: The Pantheon, Queen of Gold, Rage to Riches, Raging Zeus, Rampage, Reactoonz, Reactoonz 2, Reel Hero, Reel Keeper, Reel Rush, Reel Rush 2, Reel Steal, Relic Hunters and the Book of Faith, Riches of RA, Robin Hood's Wild Forest, Robin Hood: Shifting Riches, Rock Paper Scissors Draw, Rocket Dice, Rome: The Golden Age, Royal Family, Royal Masquerade, Samba Soccer, Scrooge Megaways, Secret of the Stones, Secrets of Atlantis, Serengeti Kings, Six or Out!, Skyliner, Sonic Reels, Space Wars, Spina Colada, Steeplechase, Stormy Witch, Street Power, Sugar Pop, Sugar Pop 2, Super Shamrock, Super Striker, Steam Tower, Sweet Miner, Sword of Fortune, Take The Bank, Telly Reels, The Hive, The Wild Hatter, The Wish Master Megaways, Three Musketeers, Tikiz N Juice, To Mars and Beyond, Tower Quest, Tut's Twister, Twin Spin, Vault of Anubis, Vegas Reels II, Victorious, Viking Runecraft, Vikings Go Berzerk, Vikings go to Hell, Vikings Video Slot, Wild O'clock, Wilderland, Wings of Ra, Wolf Hunters, Zeus Lightning Power Reels, and all Bingo and Jackpot Games.

Minimum deposit

The minimum deposit and maximum bonus in your currency will be shown when claiming the bonus. Deposit payments must be made in one single transaction in order to be eligible for a Bonus/ promotion.

Free Spins

Free Spins are spins with a pre-set wagering amount that can be added on a specific game for a player to enjoy without wagering money from their account balance. Players can only use the rewarded Free Spins on the designated slot game. Please note that some games provided by certain game providers and their Free Spins may not be available in all jurisdictions in which Whamoo operates.

All winnings derived from bets with Free Spins or a no-deposit Bonus/promotion may only be paid out after the player has made at least one successful deposit since the player's registration date. Unless otherwise stated in any specific Bonus/promotion rules, the default WR for winnings derived from bets with Free Spins is always Forty times (40X). Only real money funds and released bonus funds can contribute towards the wagering requirement of the Free Spins winnings. Unless otherwise stated in any specific Bonus/promotion rules, Free Spins are valid for 7 days after being rewarded to the players account.

No-deposit Bonus

All winnings derived from bets with a No-deposit Bonus and the No-deposit Bonus itself may only be paid out after the player has made at least one successful deposit since the player's registration date.

Unless otherwise stated in any specific Bonus/promotion rules, the default WR for a No-deposit Bonus is always fifty times (50x). Only real money funds and released Bonus funds can contribute towards the wagering requirement of the No-deposit Bonus.

Unless otherwise stated No-deposit Bonuses are valid until 7 days after being rewarded to a player.

The maximum payout you can request of the No-deposit Bonus and any related winnings is 5 times the Bonus amount. For example, if your No-deposit Bonus is €10, then the maximum payout amount is €50.

Welcome bonus package

1st deposit bonus

To claim the Welcombo the player slides the Welcomb-O-Meter to select the desired package of a Bonus and Free Spins. The selected package will automatically be added to the player’s deposit. 

The first deposit Bonus (Welcombo) is only available to newly registered players. The wagering requirement for the Bonus is thirty times (30x) the deposit amount + bonus amount. The wagering requirement for the free Spins winnings from the Welcombo is forty times (40x).

The minimum deposit and maximum bonus for the welcombo are as follows:

Minimum Deposit: 10 EUR/USD - 20 NZD - 20 CAD - 20 AUD - 100 NOK - 150 ZAR - 50 PLN/PEN - 50 BRL - 250 MXN 

Maximum Bonus: 300 EUR/USD - 500 NZD - 450 CAD - 500 AUD - 3000 NOK - 5200 ZAR - 1500 PLN/PEN - 1600 BRL - 7500 MXN 

To withdraw winnings derived from bets with the Welcombo Bonus, a player needs to fulfill the wagering requirement of said Bonus within 7 days of the date the deposit was made.

2nd and 3rd deposit bonus

The minimum deposit and maximum bonus in your currency will be shown when claiming the 2nd and/or 3rd deposit bonus. The wagering requirement for the Bonus is thirty times (30x) the deposit amount + bonus amount. The wagering requirement for the free Spins winnings is forty times (40x).

The Bonus remains valid until 7 days after the required deposit. Once this period ends the Bonus is automatically flagged as expired by the system and can no longer be released. The expired Bonus funds are removed from the player’s account.

The 1st, 2nd and 3rd deposit promotions are not available for players who registered with a residential address in Finland and Norway.

Maximum bet with Bonus money

To assure fair gaming and prevent fraud, wagers placed using bonus money are limited to a maximum amount per game round. All games have a maximum bonus money bet per round of €5,00 (or its equivalent in any other currency). Max bet limit includes bets doubling after a game round has been completed, as well as bonus rounds (purchased within the game). Whamoo has the right to void any money won with bonus money and the bonus itself if a player is found to be in breach of this clause.

Bonus abuse

In the interest of Fair Gaming, Whamoo reserves the right to review game logs, transaction records, and other historical data before approving any payouts. If such a review brings forth any indication of the use of strategies by the player which Whamoo, in its sole discretion, deems abusive, Whamoo reserves the right to void winnings, refuse payouts and/or remove any redeemed Bonuses and/or promotions.

Upon noticing abuse of a Bonus/promotion or breach of any Bonus Rules, Whamoo may revoke and/or cancel any Bonuses and Bonus winnings. If deemed necessary, Whamoo may also ban the user from receiving any future Bonuses and/or block the player’s account altogether.

Abuse includes but is not be limited to:

  • Using more than one player account or using third-party player account(s).
  • Placing equal, zero, or low-margin bets, or betting on excluded games (see section: “Excluded Games”) with Bonus money.
  • Co-operation, collusion or organisation of bets from the same source.
  • Switching from bets on high-variance outcomes to bets with normal-variance outcomes upon a large win to clear the WR.
  • Manipulation of software, exploitation of loopholes or technical errors, or any other technical forms of abuse or behaviour with the purpose of cheating.
  • Using a VPN or masking an IP address.
  • Evidence of a series of contradictory bets placed by a player or group of players within the same betting market with the final goal of achieving profits regardless of the final outcomes of the bets placed.
  • Delaying any game round in any game, including free spins features and bonus features, to a later time when you have no more wagering requirement and/or performing new deposit(s) while having free spins features or bonus features still available in a game.
  • The use of Bonus funds with the sole purpose of progressing through Bonus stages. An example is when Bonus or cash funds are used to progress through the Bonus stages (i.e. collecting 9 out of 10 coins to reach that bonus feature) and then final stages (e.g. playing to collect the final coin out of 10 to reach the bonus feature) are completed with cash bets when bonus funds have been forfeited, lost or wagering met and converted to cash.

In the event of a dispute, all decisions made by Whamoo will be final as far as they are not contradicting any applicable national laws or considered as unfair terms according to the EU Council Directive 93/13/EEC of 5 April 1993.

General rules

We may make amendments to a Bonus/ promotion to correct typographical errors or to improve understanding and we reserve the right to amend or terminate a Bonus/ promotion if required to do so for legal and/ or regulatory reasons. We reserve the right to withdraw a Bonus/ promotion at any time without prior notice by removing the Bonus/ promotion from the Website so it is no longer available. This will not affect anyone who has already opted into the Bonus/promotion, made a deposit where applicable, or has already started with the Bonus/ promotion and is expecting the Bonus when they fulfil the requirements.

You understand that you will only be able to receive or benefit from a Bonus/ promotion that applies to the territory in which you are resident and, where stated, your deposit payment method. Bonus and Free Spins wagering do not qualify for the jackpot winnings pursuant to casino software provider rules. Only real money rounds qualify for the jackpot winnings.

Regarding the Bonuses and promotions, all times and dates are stated in CET/CEST. If you upon deposit use a promo code for a promotion you are not eligible for, you will not receive the Bonus.

The original language version of these Bonus Rules is always written in English. If these Bonus Rules are translated into another language, the English version will always prevail.